We Answer Your Telephone Calls When You Can't

DLCC is a live telephone answering service that helps you manage all of your business communications in one place so you get every phone call, every text, every voicemail every time from your customers 24/7/365.  Looking for a Virtual Receptionist?  Yes, we do that.  Voice Mail?  Sure, simple single box or a multi-level tree, we do that.  DLCC professional staff can do your appointment scheduling or take reservations for you.  And, we can take care of your bookkeeping, too!  Your accounts will be well organized and ready for tax season at the end of the year.

Grow Your Business

Personalized Service with Excellent Caller Experience,
Affordable Prices,
No Hidden Fees and
No Contract

Free Up Your Time

When you can't answer your phone, know that we can.
If you are missing calls, you are missing revenue.

Let Your Company Soar

80% of callers won't leave a voicemail and won't call back. Now, you can have a cheerful and helpful person on our staff get that message for you!

How It Works

Your calls will get answered quickly using your usual answer phrase, then we deliver the call to you however you want: fax, email, text or you can call in for messages.

Premium quality telephone answering, messaging services and call-out or ticket routing services 24 hours a day at prices anyone can afford! 

What does that mean?  It means whether your customer or client wants to contact you by phone, email or text, we can receive that communication for you and get it to you in the form you want, when you want it.  We can also access your website or other site to help your caller, contact your on-call or after-hours person and get the message or ticket to them right away.

Contact Center Solutions
Boost your Success

Our attention to service and quality has made us an industry leader.  At DLCC our customer always comes first.  We constantly strive to exceed your expectation for answering your telephone or responding to incoming email and texts and getting your message to you.

 Don’t your customers deserve great customer service?

Direct Line Contact Center, LLC is privately owned, woman owned, veteran owned company.  All calls are taken in the U.S.A.