Prices

Bundle Services

Choose any combination of services and receive a 10% discount on each lesser priced service

Voice Mail

Single box – $17

Multi-box or tree $17+$2 per add’l box

Unlimited messages

Call in to get messages or receive email of .wav (voice) file

Revert to Operator available

Local number available

Bookkeeping

Bank reconciliation monthly

Balance sheet monthly

Profit and Loss statement monthly

Tax form preparation

Basic (1-49 transactions) – $200/month

Mid (50-200 transactions) – $350/month

201&up transactions -$600 & up, will quote

10% discount if paid yearly

Bundle discounts apply

Appointment Setting

Available with any plan

Our online real-time scheduler

You schedule or we schedule

Local number included

$40 for per book + answering plan price

Text msg or email with each new appt

Client text reminder included

Bundle discounts apply

Virtual Receptionist

Live agent 7a to 5p (your time zone)

Auto-announce 5p-7a & weekends

Messages faxed or emailed daily

Agent overflow included

Local number included

$50 per month/30 messages included

$1.50 each message over 30

Bundle discounts apply

Total Office

Virtual Receptionist or Live Agent,

Bookkeeping

Appointment Setting

Prices depend on the level of bookkeeping service and level of answering service.  

Starting as low as $276.50/mo

Contact us today to get your great rate!

Essential Live Agent

Essential, affordable

50 minutes included

Agent overflow included

Local number included

Auto-announce included*

Bundle discounts apply

$94/month + overage minutes

Bundle discounts apply

Pro Live Agent

Professional level

115 minutes included

Agent overflow included

Local number included

Auto-announce included*

Pre-screen included*

Bundle discounts apply

$172/month + overage minutes

Bundle discounts apply

Power Live Agent

Power Users!

300 Minutes included

Agent overflow included

Local number included

Auto-announce included*

Pre-screen included*

Bundle discounts apply

Free toll-free number available

$392/month + overage minutes

Bundle discounts apply

 

Agent overflow:  If an agent is not available within 3 rings, your call is answered automatically in your company name and will be sent to the next available live agent.

Auto-announce:  a message giving your office hours or other pertinent information your caller might want before being connected to live agent 

Pre-screen:  an “if you are calling about” message to correctly route your caller, giving them information or options to suit their needs

Overage:  charged per minute over the included minutes 99 cents per minute, 6 second increments.

*:  if desired.  Pre-screen and Auto-announce can’t be used together.


If you have questions or would like more information, email customerservice@directlinecontactcenter.com



Direct Line Contact Center, LLC is privately owned, woman owned, veteran owned company.  All calls are taken in the U.S.A.