Prices
Bundle Services
Choose any combination of services and receive a 10% discount on each lesser priced service
Voice Mail
Single box – $17
Multi-box or tree $17+$2 per add’l box
Unlimited messages
Call in to get messages or receive email of .wav (voice) file
Revert to Operator available
Local number available
Bookkeeping
Bank reconciliation monthly
Balance sheet monthly
Profit and Loss statement monthly
Tax form preparation
Basic (1-49 transactions) – $200/month
Mid (50-200 transactions) – $350/month
201&up transactions -$600 & up, will quote
10% discount if paid yearly
Bundle discounts apply
Appointment Setting
Available with any plan
Our online real-time scheduler
You schedule or we schedule
Local number included
$40 for per book + answering plan price
Text msg or email with each new appt
Client text reminder included
Bundle discounts apply
Virtual Receptionist
Live agent 7a to 5p (your time zone)
Auto-announce 5p-7a & weekends
Messages faxed or emailed daily
Agent overflow included
Local number included
$50 per month/30 messages included
$1.50 each message over 30
Bundle discounts apply
Total Office
Virtual Receptionist or Live Agent,
Bookkeeping
Appointment Setting
Prices depend on the level of bookkeeping service and level of answering service.
Starting as low as $281/mo
Contact us today to get your great rate!
Essential Live Agent
Essential, affordable
50 minutes included
Agent overflow included
Local number included
Auto-announce included*
Bundle discounts apply
$94/month + overage minutes
Bundle discounts apply
Pro Live Agent
Professional level
115 minutes included
Agent overflow included
Local number included
Auto-announce included*
Pre-screen included*
Bundle discounts apply
$172/month + overage minutes
Bundle discounts apply
Power Live Agent
Power Users!
300 Minutes included
Agent overflow included
Local number included
Auto-announce included*
Pre-screen included*
Bundle discounts apply
Free toll-free number available
$392/month + overage minutes
Bundle discounts apply
Agent overflow: If an agent is not available within 3 rings, your call is answered automatically in your company name and will be sent to the next available live agent.
Auto-announce: a message giving your office hours or other pertinent information your caller might want before being connected to live agent
Pre-screen: an “if you are calling about” message to correctly route your caller, giving them information or options to suit their needs
Overage: charged per minute over the included minutes 99 cents per minute, 6 second increments.
*: if desired. Pre-screen and Auto-announce can’t be used together.
If you have questions or would like more information, email customerservice@directlinecontactcenter.com
Direct Line Contact Center, LLC is privately owned, woman owned, veteran owned company. All calls are taken in the U.S.A.