VoiceMail + VM Combos

Why have your office phone ringing all day or maybe miss a call when you are on the line, when DLCC voicemail can take more than one call at a time.  If you want, your customers can also choose to speak to a live agent at our telephone answering service.

Get a single box or a tree with multiple sub-boxes for your whole staff.  Set it to only take a message and wait for you to call in to pick it up, or it can notify you by text, phone or pager that you have a message.  Call any time to retrieve messages.  Get voicemail that actually works for you.

  • Local and toll-free numbers
  • Be notified by text, phone or pager of a new message
  • Get a .wav file (the voice recording) of your messages via email
  • Record your own greeting or we can do it for you
  • Allow your caller to connect to live agent
  • Hunt for you on multiple numbers
  • Receive faxes

VM + Virtual Receptionist

Your caller hears your recorded greeting or office hours and can opt to leave a message, hear more options or be transferred to your virtual receptionist.

During non-office hours, your caller reaches only your voicemail.

Customize to meet your needs.

Ready to use within one business day.

VM + Live Agent 24/7

Add voicemail to any live agent plan

Your caller hears your recorded greeting or office hours and can opt to leave a message, hear more options or be transferred to a live agent. 

When transferred to a live agent, our professional staff member will get the information you want, just like live agent answering.  

We’ll give you a number to forward your calls to and we can usually get your account ready to use in one business day.

Fully customizable because we recognize each business is unique.


If you have questions or would like more information, email customerservice@directlinecontactcenter.com




Direct Line Contact Center, LLC is privately owned, woman owned, veteran owned company.  All calls are taken in the U.S.A.